Wow! I feel like "Norm" from New Yankee Workshop! We've got some awesome tools.
Excellent Visio training provided to the team for use with the detailed process maps
Darrell - Wow! Superior job - lots of material presented - great presenter!!!
Excellent job of simplifying difficult material
Overall, great overview on this information and good amount of material in the right amount of time
Good explanations for the process deviation relative to classic statistics
Darrell's Shout Out
Doug's Blog....................
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Technical Tips Blog